Always On Call: Inside KPIC’s 24/7 Emergency Services

WHEN DOWNTIME HITS, RESPONSE TIME MATTERS.
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From grain terminals and fertilizer plants to industrial process facilities, KPIC’s 24/7 emergency service program is built for critical response. Whether it's a midnight system failure or a shutdown that can't wait, clients across Western Canada rely on KPIC to get operations back online… fast.

THE COST OF DOWNTIME IN INDUSTRIAL SYSTEMS

In industries where every hour counts, unplanned downtime can result in:

• Lost throughput and revenue
  
  
• Product degradation or spoilage
  
  
• Safety and environmental risks
  
  
• Missed delivery or production targets
  
  

KPIC’s emergency response crews are trained to assess, mobilize, and deploy rapidly, not just to fix what’s broken, but to stabilize systems, prevent escalation, and plan the path to full recovery.

WHAT 24/7 EMERGENCY RESPONSE REALLY LOOKS LIKE

This isn’t a call center and a clipboard. It’s real people, tools loaded, boots on the ground, sometimes within hours.

“We had a call at 2:30 a.m. on a Saturday for a failed pump system at a fertilizer loadout,” said a KPIC field coordinator. “By 6:00 a.m., we were on site, had containment in place, and were mapping out a replacement plan. The client didn’t lose a full shift, and we built trust that lasts well beyond that one fix.”

Emergency jobs may include:

• Mechanical failure response (pumps, valves, conveyors, welds)
  
  
• Pipe repair and pressure testing
  
  
• Control system troubleshooting
  
  
• Temporary bypass solutions
  
  
• Fabrication of emergency replacement parts
  
  

PREPARED TO MOVE: HOW KPIC MOBILIZES FAST

• Fully equipped service trucks
  
  
• Fabrication-ready shop support
  
  
• On-call trade professionals and project leads
  
  
• QA/QC support for compliant work under pressure

With in-house mechanical, welding, fabrication, and piping capabilities, KPIC minimizes handoffs and maximizes control, even in high-pressure scenarios. Emergency work is backed by the same standards as scheduled projects, with documentation and QA to match.

WHO USES THIS SERVICE?

• Grain and fertilizer terminals with high-volume logistics
  
  
• Industrial clients facing shutdowns or regulatory risks
  
  
• Facility operators without in-house mechanical capacity
  
  
• EPC firms needing emergency subcontractor response
  
  

PLANNING FOR THE UNPLANNED

While emergency response is reactive by nature, KPIC’s best-performing clients view it as a strategic asset. By integrating emergency planning into broader maintenance and retrofit strategies, they reduce risk and downtime — and ensure help is only ever a phone call away.

NEED EMERGENCY SUPPORT?

Contact KPIC’s Emergency Response Line:

‍General Inquiries

(204) 928-8790‍

Emergency Services

1-866-264-0250‍

Address

275 Commerce Drive
Winnipeg, MB R3P 1B3

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Contact KPIC today.